ASSESSMENT: The most important step in the EAP process is to determine the nature and extent of your problem. It is always in your best interest to consult with your EAP coordinator before making any treatment choices for you or a family member. Once you have had the opportunity to discuss the nature of your problem your EAP coordinator will generally recommend a course of action for you. This can range from a single, on-site session to intensive treatment, depending on the seriousness and complexity of the issue. The decision to accept recommended treatment is entirely yours. In most cases, the EAP professional staff will be able to provide appropriate short term counseling. When a referral to an outside treatment facility, physician or other healthcare professional is necessary, the EAP staff will assist you in determining the appropriate resource and coordinating referral and treatment plans.
REFERRAL: Union officials, stewards and supervisors often become involved in the EAP system when someone either asks for help or when an apparent pattern of behavior indicates that some personal problems may be affecting the employee's ability to function on the job. An EAP referral may be initiated in the hopes of preventing further deterioration.
FOLLOW-UP: A follow-up "support system" is available to employees to enhance their day-to-day recovery. The process includes workplace re-entry consultation, tailored self-help support groups and individual counseling sessions, as needed.
OTHER RESOURCES: We realize that some people are more comfortable with options other than EAP. For more information you can contact Value Options EAP 24/7 at (800)288-0882 or Connecticare EAP 24/7 at (888)946-4658. For more self-help information or to contact a help organization directly, use the links provided.
Click the organization name to visit the website
Mobile users: click the phone number to call
CT Quitline (smoking)
CT Womens Gambling Hotline
Blind or Visually Impaired Vets (Judith Tencza)